Frequently Asked Questions

Arrow Vintage Cars Essex

Frequently Asked Questions

  1. Do you cover my area?
  2. Do you provide cars for civil partnership weddings?
  3. May we view the cars?
  4. Will the cars do another wedding on my day?
  5. Cost?
  6. Can you take the Bridesmaids/Mother of the Bride to the wedding first and return for me?
  7. If we wish to proceed with a booking how do we reserve the cars?
  8. Will you reserve the cars for me if I book over the phone?
  9. Do we pay a deposit?
  10. When is the balance due?
  11. Can we pay cash on the day?
  12. Do you take credit cards?
  13. Can I pay by bank transfer?
  14. How long do we have the car for?
  15. Are you available for week-day weddings?

The area we cover

We tend to cover a 15 mile radius from our base but exceptions occur depending on date, time of year and obviously our availability.

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Civil partnership weddings

Most certainly we do.

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Viewing of the cars

You are most welcome to view the fleet, we are open from 9.00am until 11.00pm seven days a week - but by appointment only please to avoid "clashing" with other visitors.

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Will my car attend another wedding that day?

Certainly not, our cars, once booked for a wedding will be dedicated to that wedding only. It has never been our policy to "drop and run" to fit in another wedding!

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The costs

Costs vary depending on the car/s you choose and the distance covered. As each wedding is unique, once you have given us the general details of pick-up/Church/wedding venue and reception we can give you a firm quote.

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Taking the Bridesmaids/Mother of the Bride first

If the distance to the wedding is 3 miles or less this is feasible and the extra run if requested at the time of booking, would not incur an extra fee. Over three miles it is not really practicable due to the return time and a second car or alternative family transport for the Bridesmaids should be sought - we have a large fleet of support cars for Bridesmaids use.

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Reserving the cars

You are most welcome to view the cars and book here, alternatively, you may telephone or email and we will forward a booking form for completion.

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Reserving the cars by phone

Yes, once you request a booking form the car/cars will be reserved for you whilst the paperwork is posted back and forth.

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Paying the deposit

Yes, a deposit is required, it may vary dependant on the agreed hire fee but that will be discussed at the time of booking so you know the exact hire fee and deposit required.

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When the balance is due

The final balance is due one month prior to your wedding date, you may, of course, pay the funds earlier if it suits your financial planning. All funds received are immediately receipted so you know the payment has arrived safely.

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Paying cash on the day

'Fraid not, payment is strictly one month ahead of the wedding date.

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Credit card payment

Due to the Banks' administration fees and to keep our prices competitive we only accept payment by cheque or cash.

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Bank transfers

Due to the security issues of releasing bank account information regretfully not.

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Rental time

There is not a strict time limit but our quotes are given on the information received and generally cover the trips from the pick-up point to the Church/Wedding Venue and then on to the reception allowing for photographs. If you require an extended time for any reason we need to know this and any diversions to other points you may have planned to enable us to give you a quote.

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Week day weddings

We are a full time wedding car company available seven days a week 364 days a year (well, even we like Christmas Day off!).

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After browsing through our website please feel free to contact us at any time.